Hamilton's Barbershop & Academy
Privacy
A plain-English summary of what this website does with information, and which outside services it links to.
Who we are
This website is run by Hamilton's Barbershop & Academy, 24 Fore Street, Redruth, Cornwall, TR15 2BQ. If you have a question about privacy, or you want to know what information we hold about you, email hamiltonsbarbers@hotmail.co.uk or call 07591 432045.
We aim to handle information in line with UK data protection law. This page describes what the website actually does today rather than making a general compliance claim.
What this website collects
The website has no accounts, no shop checkout and no contact form. It does not ask you to type personal details into it, and nothing you enter is stored by us on this site.
The contact options on the site are ordinary links: tapping the phone number opens your phone app, the email address opens your email app, and the Facebook Messenger link opens Facebook. If you get in touch that way, we see whatever your message contains and we use it only to reply and to arrange your appointment or enquiry.
Cookies and Google Analytics
We use Google Analytics (GA4) to see how many people visit the site and which pages are useful. It is switched off by default: nothing is loaded or sent to Google until you choose "Accept analytics" on the cookie banner. If you choose "Reject analytics", no analytics script is loaded and no analytics cookies are set. Your choice is stored in your browser so we don't ask again.
You can change your mind at any time using the link, also available in the footer of every page.
When analytics is accepted, Google Analytics records anonymous usage information such as the pages viewed, approximate location, device and browser type, and interactions with links — for example that a booking, phone, email, social or navigation link was clicked, along with the link's visible text and the page it was on. We never send your name, phone number, email address or any other personal detail to Google, and we do not enable Google's advertising features, ad personalisation or Google Signals.
Google processes this data as described in How Google uses information from sites or apps that use our services. We set no advertising cookies of our own.
Hosting and server logs
The site is hosted by a third-party hosting provider. Like almost all web hosting, their servers keep short-term technical logs of requests — for example your IP address, browser type, the page requested and the time. These logs exist for security and to keep the site running, they are held by the hosting provider, and we do not use them to build a profile of you.
Booking through Booksy
Appointments are handled by Booksy, not by this website. Every "Book an Appointment" button sends you to our Booksy profile. Anything you enter there — name, contact details, payment where applicable — is handled by Booksy under their own privacy policy, and we see it as the business receiving your booking.
Maps, reviews and Google
"Get directions" links open Google Maps in a new tab. Once you follow that link, Google handles your visit under its own privacy policy.
The site includes a Google reviews panel that is designed to show our public Google rating. It is currently inactive: the Google Places credentials have not been configured, so the panel falls back to a simple "Find us on Google" link and no request is made to Google from this site. If the credentials are added later, the request is made from our server on a cached schedule — your browser is not the one calling Google, and only public review information is shown.
Facebook and Messenger
Our Facebook page and Messenger links open Facebook in a new tab. We do not embed Facebook pixels, like buttons or trackers in these pages, so Facebook is not told about your visit unless you click through.
In the shop
This page covers the website. Information you give us in person or over the phone — for example when booking, arranging a hair systems consultation or enquiring about an Academy course — is used only to provide that service and to contact you about it.
Your rights and questions
You can ask us what information we hold about you, ask for it to be corrected, or ask us to delete it. Email hamiltonsbarbers@hotmail.co.uk and we will respond. For information held by Booksy, Google or Facebook, contact those services directly, as they act independently of us.
If you are unhappy with how we have handled your information, you can also contact the UK Information Commissioner's Office at ico.org.uk.

